Terms and Conditions

Last Updated: 06-Nov-2024
1. Introduction
Welcome to Bot Velocity. These Terms and Conditions ("Terms") govern your use of www.botvelocity.com ("Website") and all services provided by Bot Velocity ("Services"). By accessing our website or using our Services, you agree to be bound by these Terms.
2. Definitions

• "Company", "we", "us", or "our" refers to Bot Velocity

• "Client", "you", or "your" refers to the user of our Services

• "Services" refers to all automation solutions, including RPA, AI, Testing, and related services

• "Content" refers to all materials on our Website

• "Intellectual Property" includes all patents, trademarks, copyrights, and trade secrets

3. Services
3.1 Service Description
We provide:

• Robotic Process Automation (RPA) Solutions

• Artificial Intelligence (AI) Services

• Automation Testing Services

• Digital Transformation Advisory

• BPMN Excellence Services

• Generative AI Solutions

3.2 Service Delivery

• Services will be delivered as specified in individual service agreements

• Timeline and deliverables will be outlined in project documentation

• We reserve the right to modify or update our Services

4. User Obligations
You agree to:

• Provide accurate and complete information

• Maintain confidentiality of account credentials

• Use Services in compliance with applicable laws

• Not reverse engineer or decode our software

• Not use Services for illegal purposes

• Cooperate with project requirements

5. Payment Terms
5.1 Pricing

• Service fees as agreed in individual contracts

• Prices subject to change with notice

• Additional charges for custom requirements

5.2 Payment

• Payment terms as specified in service agreements

• Late payments subject to additional charges

• All fees non-refundable unless specified

6. Intellectual Property Rights
6.1 Our Rights

• We retain all rights to our software and solutions

• Our methodologies and processes remain our property

• Service improvements belong to us

6.2 Client Rights

• You retain rights to your data

• Limited license to use our solutions

• Customizations as specified in agreements

7. Confidentiality
Both parties agree to:

• Maintain confidentiality of business information

• Protect proprietary information

• Use information only for intended purposes

• Return or destroy confidential information upon request

8. Limitation of Liability

• We are not liable for indirect damages

• Maximum liability limited to fees paid

• No warranty for uninterrupted service

• Force majeure exceptions apply

9. Term and Termination
9.1 Term

• Terms effective until terminated

• Service agreements may specify duration

9.2 Termination

• Either party may terminate with notice

• Immediate termination for breach

• Payment obligations survive termination

10. Data Protection
We commit to:

• Protect your data according to our Privacy Policy

• Implement security measures

• Comply with data protection laws

• Notify you of data breaches

11. Warranties and Disclaimers
11.1 Warranties

• Services provided with reasonable skill

• Compliance with industry standards

• Professional delivery of services

11.2 Disclaimers

• No guarantee of specific results

• Services provided "as is"

• Third-party services not warranted

12. Indemnification
You agree to indemnify us against:

• Claims from your use of Services

• Violations of these Terms

• Infringement of rights

13. Changes to Terms
We reserve the right to:

• Modify these Terms at any time

• Notify users of significant changes

• Continue service constitutes acceptance

14. Governing Law

• Terms governed by Indian law

• Disputes subject to exclusive jurisdiction

• Arbitration may be required

15. General Provisions
15.1 Severability

• Invalid provisions severable

• Remaining terms continue in effect

15.2 Entire Agreement

• Terms constitute complete agreement

• Supersede prior agreements

• Individual contracts may supplement

16. Contact Information
For questions about these Terms:

• Email: [email protected]